Kanzi Returns Policy

Kanzi Returns Policy

Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you.

Change of minds Returns

If you wish to return an item because you have changed your mind about your purchase, Kanzi will offer you an Exchange voucher only (no refund) provided that:

· You return the item within 7 days of purchase.

· You produce your original Kanzi register receipt at the time you return the item.

· The item is in resaleable condition including that.

· It is in its original packaging, including all accessories.

· It is unworn, unused and in its original condition

· Any sew-in labels are still attached

If these requirements are not satisfied Kanzi reserves the right not to offer an exchange voucher for change of mind returns.

Refunds

If you simply change your mind about something you bought, Kanzi does not have to give a refund. Unless:

· The product is faulty or is not of acceptable quality, or

The product does not match the sample or our description and

You can present your Kanzi register receipt or other adequate proof of purchase.

(Within 3days only)

If you cannot present your Kanzi register receipt or other acceptable proof of purchase, Kanzi reserves the right not to offer a refund or exchange

Kanzi reserves the right to

Assess the condition and age of returned goods prior to providing an exchange or a refund. This may result in an exchange or refund being refused.

· The product is faulty or is not of acceptable quality, or

The product does not match the sample or our description and

You can present your Kanzi register receipt or other adequate proof of purchase.

(Within 3days only)

If you cannot present your Kanzi register receipt or other acceptable proof of purchase, Kanzi reserves the right not to offer a refund or exchange

Please note:

Your original Kanzi register receipt is the best form of proof of purchase

Refunds will be issued using your original payment method

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